Sprout Modernize · runs on Sprout OS · End-to-end modernization

Sprout Modernize

Assess. Modernize. Sustain.

One unified pipeline takes your application estate from first assessment to fully managed, continuously improving operations. You buy an outcome — documented, monitored, supported apps — not a project. Three specialist teams, governed handoffs, and a shared artifact trail keep momentum from discovery to day-2 support, with your team always in control of the decisions that matter.

<5 days
to a full portfolio view
<48 hrs
to first AI-generated runbook
~40%
Tier-1 tickets deflected by AI
35–50%
lower total cost, Yr 1–3
Where it sits

Sprout Modernize, in the system.

One step in the cycle — the Ready step that gets your apps documented and AI-ready, then hands them to operations. Sprout OS runs and governs it, the same as everything else.

◇ Sprout OSruns and governs everything below
OrchestrationGovernanceSecurityComplianceObservabilityHuman-in-the-loop
↓  runs & governs the cycle  ↓
See

Sprout Discover

figure out how your work gets done

◀ You are hereReady

Sprout Modernize

get your apps ready for AI

Run

Sprout Agents

put AI agents to work on the tasks

Keep

Sprout Operate

we run it for you, and keep it running

↻  Each time around, it learns and gets better — it never stops improving.

Inside Sprout Modernize, the same shape repeats one level down: Survey → Forge → Watch

The workflow

Three stages. One governed pipeline.

The stages move in sequence. Each one produces artifacts that become the next team’s starting point — a continuous, governed flow with no cold starts.

Stage 1

Sprout Survey

Assessment · Discover & Document

Connect to your estate, scan it, and let the factory build each app’s complete knowledge layer — fast.

Key objective

Get a clear, ranked picture of the whole application estate in under 5 business days.

Main deliverables
  • Full portfolio inventory & ranked, factory-ready shortlist
  • Live onboarding dashboard (real-time connector status)
  • Supportability runbook for every app
◓ Discovery & Knowledge
Handoff gate
Stage 2

Sprout Forge

Modernization · Standardize & Make-Ready

Uplift each app to a known-good, support-ready state — with monitoring wired in before it ever enters live support.

Key objective

Apply factory-fit standards consistently across the cohort.

Main deliverables
  • Apps in a consistent, support-ready state
  • Per-app monitoring dashboards (Grafana / App Insights)
  • Agreed SLO commitments
◓ Engineering & Delivery
Handoff gate
Stage 3

Sprout Watch

Operate, Support & Improve

The factory keeps your apps running and continuously improving — this stage never ends.

Key objective

Keep apps healthy, secure, and cost-efficient with Overwatch monitoring + AI triage.

Main deliverables
  • Live Overwatch dashboards & SLOs
  • AI-triaged incident & change records
  • Auto-refreshing runbooks (per release)
◓ Overwatch Operations & Support

◓ Color = team ownership. Arrows = governed handoff gates where artifacts are reviewed, signed off, and transferred.

Inside each stage

Activities, artifacts, handoff, metrics.

Stage 1 · Discovery & Knowledge
Sprout Survey — Assessment
Objectives
  • Get a clear, ranked picture of the whole application estate in under 5 business days.
  • Run every selected app through the standardized GitHub Enterprise intake pipeline.
  • Let AI agents generate each app’s full knowledge layer — no more tribal knowledge.
Key activities
  • Stand up a customer-facing onboarding dashboard with live connector status
  • Connect sources: GitHub, Azure DevOps, file shares, Azure subscriptions
  • Run an automated portfolio scan and rank a factory-ready first cohort (typically 10–20 apps)
  • AI agents generate runbooks, extract business rules, and map data models
  • Produce CodeQL call-stack maps and a tech-stack “passport” per app
Artifacts generated
  • Full portfolio inventory & ranked, factory-ready shortlist
  • Live onboarding dashboard (real-time connector status)
  • Supportability runbook for every app
  • Business-rules doc & data model
  • CodeQL call-stack map & tech-stack passport
  • Modernization uplift plan
Handoff to next team

A fully documented estate plus a per-app uplift plan, runbooks, and passports — handed to Sprout Forge to make support-ready.

Success metrics
< 5 days to first portfolio view< 48 hrs to first runbookZero undocumented apps
Stage 2 · Engineering & Delivery
Sprout Forge — Modernization
Objectives
  • Apply factory-fit standards consistently across the whole cohort.
  • Wire monitoring and observability in before any app enters live support.
  • Agree the SLOs each app will be operated and measured against.
Key activities
  • Uplift each app to a known-good, support-ready standard
  • Wire per-app monitoring dashboards (Grafana / Azure App Insights)
  • Establish logging, health-check & secrets hygiene — a minimal-supportable baseline
  • Agree SLO commitments with you, app by app
  • Produce the operating baseline that becomes the start of live operations
Artifacts generated
  • Apps in a consistent, support-ready state
  • Per-app monitoring dashboards
  • Logging, health-check & secrets baseline
  • Agreed SLO commitments
  • Operating baseline
  • Executed modernization uplift plan
Handoff to next team

A standardized, monitored app with agreed SLOs — handed to Sprout Watch as an always-on, SLO-governed service.

Success metrics
Zero unmonitored apps in supportSLOs agreed before go-liveFactory-fit across the cohort
Stage 3 · Overwatch Operations & Support
Sprout Watch — Operate & Improve
Objectives
  • Keep apps healthy, secure, and cost-efficient — continuously, with Overwatch monitoring + AI triage.
  • Resolve issues fast through an agentic Tier 1–2 helpdesk and approval-gated fixes.
  • Improve the estate every release — this stage never ends.
Key activities
  • Stream health signals from Azure App Insights & Azure Monitor
  • AI triage and cluster incidents to root cause and a fix
  • Run the agentic Tier 1–2 helpdesk front door for your users
  • Prioritize an SLO-governed backlog, ranked with you
  • Deploy fixes via CI/CD (Dev → Test → Prod), approval-gated
  • Auto-refresh runbooks with every release
Artifacts generated
  • Live Overwatch dashboards & SLOs
  • AI-triaged incident & change records
  • Auto-refreshing runbooks
  • SLO / MTTR / cost reporting
The loop

Operations data flows back to assessment — every cycle is smarter than the last, and apps keep improving without you asking.

Success metrics
~40% Tier-1 deflectedMTTR < 4 hrs for P1Continuous improvement
Handoffs & flow

Most programs lose time in the handoff. Here they’re formal gates.

Packaged, reviewed, and signed off before work moves forward — so intent survives all the way from discovery to operations.

Sprout SurveySprout Forge

Assessment → Modernization

The AI-generated knowledge layer becomes the blueprint the engineering team uplifts against.

  • Portfolio inventory & supportability runbooks — a documented estate, no tribal knowledge.
  • CodeQL call-stack maps & tech-stack passports — traceable code paths and per-app tech footprint.
  • Modernization uplift plan — a per-app plan to reach a known-good, support-ready state.
  • Business-rules doc & data model — so intent, not just code, transfers to the build team.
Gate: cohort & uplift-plan sign-off before standardization begins.
Sprout ForgeSprout Watch

Modernization → Management

A standardized, monitored app becomes an always-on, SLO-governed service.

  • Support-ready, standardized apps — factory-fit standards applied across the cohort.
  • Per-app monitoring & SLOs — Grafana / App Insights dashboards and agreed service levels.
  • Runbooks & operating baseline — the known-good starting point for live operations.
  • Logging, health-check & secrets hygiene — a minimal-supportable baseline in place.
Gate: standardization & SLO agreement before apps enter live support.
Unified

Shared artifact repository

One source of truth every team reads from and writes to — no email attachments, no version drift.

Unified

Overlapping membership

Each handoff includes a 1–2 week overlap where outgoing and incoming leads co-own the work.

Unified

Definition of done at gates

Every gate has an explicit checklist; nothing advances until artifacts are accepted.

Unified

Traceability end-to-end

Every decision links back to an assessment finding, so intent survives all the way to operations.

Staying in control

You make the call at every checkpoint.

Between checkpoints, the factory runs — transparently and with guardrails.

01

Factory-fit confirmation

Up front, we confirm fit together: GitHub Enterprise, Microsoft-first monitoring, subscription pricing.

02

Cohort & shortlist sign-off

You confirm which apps enter the factory and in what order — nothing proceeds without your yes.

03

Standardization & SLO agreement

You approve the uplift plan and agree the SLO targets we’ll be measured against.

04

Approval-gated changes

Every AI-generated fix or feature requires human sign-off before it reaches production.

05

Backlog prioritization

Enhancement requests are triaged and ranked with you on a regular cadence.

06

SLO & service reviews

Recurring reviews of SLO, MTTR, and backlog burndown keep performance visible and honest.

Artifacts library

Every artifact, owned and traceable.

Every major artifact produced across the pipeline, who owns it, and why it matters. Filter by stage to trace the flow of knowledge.

◓ Sprout Survey · Discovery & Knowledge

Portfolio inventory & ranked shortlist

Full estate catalog plus the factory-ready first cohort.

◓ Sprout Survey · Discovery & Knowledge

Live onboarding dashboard

Real-time connector status and progress before any work begins.

◓ Sprout Survey · Discovery & Knowledge

Supportability runbook (per app)

AI-generated operating knowledge for every application.

◓ Sprout Survey · Discovery & Knowledge

Business-rules doc & data model

Captures what each app does and the data it relies on.

◓ Sprout Survey · Discovery & Knowledge

CodeQL call-stack map

Traceable view of code paths and dependencies.

◓ Sprout Survey · Discovery & Knowledge

Tech-stack passport

One-page summary of each app’s technology footprint.

◓ Sprout Forge · Engineering & Delivery

Modernization uplift plan

Agreed plan to bring each app to a support-ready state.

◓ Sprout Forge · Engineering & Delivery

Support-ready, standardized apps

Apps uplifted to factory-fit standards.

◓ Sprout Forge · Engineering & Delivery

Per-app monitoring dashboards

Grafana / App Insights visibility wired per application.

◓ Sprout Forge · Engineering & Delivery

Logging, health-check & secrets baseline

Minimal-supportable-product hygiene across the cohort.

◓ Sprout Forge · Engineering & Delivery

Agreed SLO commitments

The service levels operations will be measured against.

◓ Sprout Forge · Engineering & Delivery

Operating baseline

The known-good starting point for live operations.

◓ Sprout Watch · Overwatch Operations

Live Overwatch dashboards & SLOs

Continuous health visibility and agreed service levels.

◓ Sprout Watch · Overwatch Operations

AI-triaged incident & change records

Auditable operational history with AI root-cause clustering.

◓ Sprout Watch · Overwatch Operations

Auto-refreshing runbooks

Knowledge that updates automatically with every release.

◓ Sprout Watch · Overwatch Operations

SLO / MTTR / cost reporting

Transparent performance, burndown, and subscription spend.

Life in steady state

The Overwatch operations loop.

Once you’re live, this loop runs continuously inside Sprout Watch — every fix feeds the next monitoring cycle automatically.

1

Collect signals

App Insights & Azure Monitor stream health data.

2

AI triage & cluster

Agents + runbooks find root cause and a fix.

3

Helpdesk support

Agentic Tier 1–2 front door for your users.

4

Prioritize backlog

SLO-governed burndown, ranked with you.

5

Deploy fix via CI/CD

Dev → Test → Prod, approval-gated.

6

Update runbooks

Knowledge auto-refreshes per release.

“You experience this as: apps that just work, fast answers when something breaks, and steady improvement you didn’t have to ask for.”

Why Sprout Modernize

One connected pipeline, not three disconnected projects.

Outcome

You buy an outcome

Managed, improved, and supported applications — not a project or a body of engineers. We own the toolchain and the result.

Control

You stay in control

Every change is approval-gated. Nothing ships to production without your sign-off, and priorities are set with you.

Transparency

Full transparency

A live dashboard, runbooks, and SLO reporting mean you always see app health, progress, and exactly what changed.

Leverage

AI does the heavy lifting

AI generates the knowledge layer and triages incidents — deflecting ~40% of Tier-1 tickets and cutting time-to-runbook to under 48 hours.

Compounding

A closed loop

Operations data flows back to assessment, so every cycle is smarter than the last and apps keep improving without you asking.

Economics

Predictable economics

Fixed, subscription-based pricing and ongoing cost reporting — with 35–50% lower total cost of ownership over years 1–3.

Illustrative timeline

A representative engagement.

Durations vary by portfolio size — the sequence and the gates stay constant.

Sprout Survey · Assess
Sprout Forge · Modernize
Sprout Watch · Sustain
Week 1Cohort sign-offSLOs wiredOverwatch live (steady state) →
Team roles & responsibilities

Three specialist teams.

Sprout Survey
Discovery & Knowledge

Onboarding specialists and AI agents that connect sources, scan the estate, and generate each app’s knowledge layer.

Owns: portfolio scan, runbooks, business rules, CodeQL maps, passports.
Sprout Forge
Engineering & Delivery

Cloud and application engineers who apply factory-fit standards, deliver MSP uplift, and wire monitoring.

Owns: standardization, App Insights/Grafana, SLOs, operating baseline.
Sprout Watch
Overwatch Operations & Support

Overwatch SRE, agentic helpdesk, and an approval-gated AI pipeline that run, support, and improve apps.

Owns: monitoring, triage, Tier 1–2 helpdesk, fixes, SLO & cost reporting.
Risks & mitigation

Anticipated risks, contained.

RiskImpactMitigation
Tribal knowledge / undocumented appsHighAI generates a full knowledge layer (runbooks, business rules, passports) in Sprout Survey — zero undocumented apps.
Loss of control over what shipsHighEvery AI-generated fix or feature is approval-gated; nothing reaches production without your sign-off.
Apps enter support unmonitoredHighSprout Forge wires monitoring and agrees SLOs before any app enters live support — zero unmonitored apps.
Scope drift in the cohortMediumCohort and uplift-plan sign-off gate; the first cohort is a defined 10–20 apps agreed with you.
Runaway / unpredictable costMediumFixed subscription pricing plus SLO and cost reporting; 35–50% lower TCO over years 1–3.
Helpdesk overwhelmed at scaleMediumAgentic Tier 1–2 helpdesk plus AI triage deflect ~40% of Tier-1 tickets, keeping MTTR under 4 hrs for P1.
Engage

Put your portfolio on the line.

Start with a Sprout Survey assessment. In weeks you’ll have a costed roadmap, a target architecture, and a clear path from legacy to managed.